Customer Satisfaction Survey

Thank you for taking the time to fill out this survey.  We will use the information you provide to make improvements or adjustments in our service, food or staff to ensure you receive the best dining experience possible.

Thank you for your patronage,
The Santorso Family

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How did we do?
Thank you for dining with us. We're conducting a short survey to find out about your experience and what we might do to improve. Please help us by completing this short survey.
 
  Please indicate your level of agreement or disagreement with the following statements.
  Strongly
Disagree		   Strongly
Agree
  1 2 3 4 5
The food was served hot and fresh
The menu had an excellent selection of items
The quality of food was excellent
The food was very tasty and flavorful

  Did you have a reservation?
     Yes
     No
 
  Approximately how many minutes did you wait before you were seated?
     
 
  The waiting time was:
     About what I expected
     A little longer that I expected
     Much longer than I expected
 
  Please indicate your level of agreement or disagreement with the following statements.
  Strongly
Disagree		   Strongly
Agree
  1 2 3 4 5
We were seated promptly
A server was there to take our order quickly
The server was friendly and patient when taking our order
Our server coordinated the timing of the courses perfectly
The server was able to answer all our questions
Overall, the service was excellent
Considering everything, our dining experience was a good value

  Would you recommend our restaurant to a friend?
     No
     Yes
 
  How would you describe our restaurant to someone who has never been here?

 

Please use this area for additional comments or questions

 


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Hours: Open for lunch from 11:30 a.m. to 2 p.m., Monday through Friday. Dinner: Monday through Friday from 5 to 9 p.m. and Saturday until 9:30 p.m. Closed Sundays except for holidays or for parties of 50 or more in the Williams Room.

 

  
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